contact
Talk to a person.
Something off with a lock or a charge? Write to us. A human reads every message.
Support
Email support@umalu.app
To help us answer faster, include:
- the phone number or email of your umalu account,
- the code printed next to the QR on the umbrella, if you have it,
- the date and time of the rental,
- a screenshot, if something looked wrong in the app.
Damaged or lost umbrella
Seen an umbrella that is broken, open and unattended, or somewhere it shouldn't be? Write to us with its location and the code next to the QR.
Partners and press
Hotel, beach club or press? Same address. We'll pass it to the right person.